Nottingham Community Housing Association Ltd is seeking a Mental Health Call Handler to join our 24/7 Customer Wellbeing Service in Clifton. The role involves providing emotional support, crisis intervention and monitoring assistive technology alarms to help vulnerable customers stay safe and connected.
You will work within a 35-hour, 4-day rota for a 24/7 service, in an office-based setting, and liaise with emergency services and healthcare professionals as needed. Training will be provided.
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