Company: Service Design Jobs
Location: London
Job Description:
Notting Hill Genesis is recruiting a Customer Journey Designer to lead resident research and shape services around home life, repairs and paying rent. You will design research activities, map journeys and translate insights into practical improvements across NHG.
You’ll collaborate with cross-functional teams, present findings to stakeholders and advocate the voice of the customer to drive better resident experiences.
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Posted: October 24th, 2026