Company: SEPHORA
Location: London
Job Description:
SEPHORA UK is seeking an Omni Retail Service & Experience Manager to shape in-store and omnichannel journeys, partnering with Marketing, CRM, Digital, E-commerce, IT and Brand Partners to deliver outstanding customer experiences. You’ll drive service standards, loyalty, and commercial growth while leading cross-functional teams across the business.
You’ll own programs like Mystery Shop, Quiet Hours and Redeemable Services, ensuring integration with digital and physical journeys and measuring
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Posted: October 25th, 2026