Temp-to-Perm Call Handler – Fast-Paced Customer Care

Skilled Careers is recruiting Call Handlers for a local authority in the West Midlands, Birmingham area. Immediate start for a temporary role with potential to go permanent, working Mon-Fri 8:30am to 5:30pm.

Based at Regal Court, Sovereign Road, the role involves inbound and outbound calls, scheduling tenant visits and delivering excellent customer service using CRM systems. Fluency in English, strong communication, and keen attention to detail are essential.

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