Senior Complaints Operations Leader | Fintech Impact

Lendable is a leading fintech in the UK, focused on transforming consumer credit with data-driven technology. We are seeking a Senior Complaints Operations Manager to lead a high‑performing team, ensuring FCA regulatory compliance while driving faster, cheaper, and friendlier complaint resolutions across multiple product lines.

You will champion learning from outcomes, build scalable processes, and partner with risk and regulatory functions to maintain robust controls in a fast-growing unicorn

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