Hybrid Tenancy Services Advisor (Fixed-Term)

Midland Heart is seeking a Tenancy Services Advisor to join the specialist team on a fixed-term contract until 31 March 2027. You will support officers, manage your own caseload and handle tenancy-related issues with empathy, while working within our Smart Working model that includes travel across geographies and remote/home-based work.

The ideal candidate brings proven customer service experience, knowledge of housing management, and strong organisational skills to sustain tenancies and handle

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