Job Title: Senior Apple Mac SpecialistSalary: Commencing at 40,410 with progression to 44,144 per annumClosing Date: 2026-11-03About the Role
Luminate Education Group is looking for a SeniorApple Mac Specialist toprovide support for the Apple Mac systems and devices at Leeds Conservatoire and the wider group. The ITSS (Information Technology Support Services) department is the Groups centralised IT support team for the Luminate Education Group.
The department provides technical support and management for Apple devices and associated infrastructure across the group, supporting teaching, learning and business operations. Working closely with Leeds Conservatoire, internal teams and third-party suppliers, the department oversees the deployment, configuration, security and lifecycle management of Apple technology using JAMF Pro, Apple Business Manager and Automated Device Enrolment.
It also supports specialist music technology applications, including Avid Sibelius, Avid Pro Tools, Logic Pro and Ableton Live, ensuring staff and students have access to reliable, secure and effective technology to support teaching, learning and creative practice.
What You Will Do
- Install, support, and maintain Apple devices and associated hardware used for teaching and learning and business support.
- Liaise between Leeds Conservatoire, Luminate Education Group and third-party suppliers on the implementation, support and development of Apple technologies.
- Manage both on premise and the cloud-based JAMF Pro device management platform, including the deployment, configuration, security and lifecycle management of Apple devices.
- Have a knowledge of music technology applications, for example Avid Sibelius, Avid Pro Tools, Logic Pro and Ableton Live.
- Administer and maintain the JAMF Pro environment, ensuring Apple devices are securely managed, compliant and operating effectively across the organisation.
- Design, implement and maintain device enrolment processes using JAMF Pro.
- Create, test and deploy software packages, policies, configuration profiles and scripts to Apple devices using JAMF Pro.
About You
- Level 3 qualifications in English and Maths, with an IT related qualification or proven experience in an IT Service Support role.
- Ability to deliver exceptional customer-focused IT support services with high levels of customer satisfaction.
- Strong knowledge and technical support experience across Apple operating systems including Apple macOS/iOS and Microsoft supporting
- Experience and knowledge of music technology applications including Avid Sibelius, Avid Pro Tools, Logic Pro and Ableton would be desirable.
- A JAMF qualification would be desirable, but not essential as full training will be provided.
Benefits
The group offers a range of excellent benefits, including:
Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays
Pension schemes with generous employer contributions:
Teachers Pension Scheme
Local Government Pension Scheme
Peoples Pension Scheme
CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
Travel and commuting:Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
Flexible and hybrid working opportunities:Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About UsLuminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to peoples lives through genuinely transformative education and training.We offer a wide range of job vacancies across our business support functions-Finance, Human Resources, ITSS,Marketing, Communications, Executive Support, Estatesand Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.As an education provider, we are committed to lifelong learning and investing in our workforce, and youll have access to a broad variety of training and professional development designed to help you continually develop and grow.Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.Luminate Education Group consists of; Harrogate College (HC), Keighley College (KC), Leeds City College (LCC), Leeds Conservatoire (LC), University Centre Leeds, Leeds Sixth Form College and Yorkshire Centre for Training & Development.SAFEGUARDINGAt Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.EQUALITY, DIVERSITY AND INCLUSIONWe recognise, value and champion diversity & Inclusion. As we engage with a diverse student population we want to ensure we reflect that in our staff population too. For us diversity is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. It is important to us that both staff and students achieve their full potential. Diversity is important to us, but inclusion is equally, if not more important. Its not just about having the representation but also providing the people we recruit with opportunities and valuing everyones contributions and perspectives.RECRUITMENT AGENCIESWe kindly request that recruitment agencies do not forward anyunsolicited CVsin relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.
- We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
- We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.
…