Baggage Services Lead – Operations & Customer Care

Menzies Aviation in Edinburgh is seeking a proactive Baggage Service Agent to support passengers with baggage issues, including lost or damaged luggage, while delivering high-quality customer service. You will coordinate baggage tracking and documentation in line with airline and airport procedures.

Ideal candidates will have a HS Diploma or GED, at least 1 year in airline/airport baggage service or customer service, and at least 1 year of supervisory experience.

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