Job Description
Location: London – Holborn
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Type: Full-Time | Entry-Level Role
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Department: Operations
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Title: Assistant Luxury Experience Designer
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Compensation: Starting from GBP 31,000 to 35,000
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About Queen of Clubs
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At Queen of Clubs, we don’t simply design trips, we curate lifestyles and unforgettable moments.
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A multi-award-winning leader in the B2B Luxury Travel Industry, Queen of Clubs Group has been creating innovative on-site lifestyle travel solutions since 2009. With offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan, we operate at the highest level of global luxury travel.
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From private aviation and rare access to world-class events to bespoke journeys and exclusive experiences, we deliver tailor-made solutions for the world’s most discerning clientele. As a trusted, behind-the-scenes partner for elite travelers, we transform expectations into exceptional realities.
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To support our continued growth, we are looking for an Assistant Luxury Experience Designer to join our fast-paced, international, and design-led London office in Holborn.
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You Will
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- Support the coordination of luxury travel requests, working closely with Senior Luxury Experience Designers and the Team Leader
- Assist in managing full itineraries, including ground operations, hotels, villas, logistics, and exclusive experiences
- Communicate with luxury suppliers, travel agencies, and partners under the guidance of senior team members
- Contribute to the preparation of tailor-made itineraries and proposals for elite clientele
- Support the maintenance of professional relationships with suppliers and clients to ensure high levels of satisfaction
- Use BeConcierge CRM to create, update, and track bookings, products, and contacts
- Assist with quotations, pricing, and follow-ups to support sales performance and conversion rates
- Work closely with the team to help resolve client requests and issues efficiently and professionally
- Collect and share client feedback with senior team members to support continuous service improvement
- Gradually develop autonomy and confidence in managing bookings and client communication
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You Are
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- Fluent in English; additional languages are a strong advantage
- Passionate about luxury travel, lifestyle, and high-end service
- Based in London (this is a fully in-office position)
- Detail-oriented, organized, and able to work effectively in a fast-paced environment
- Comfortable with basic calculations; pricing and costing knowledge is a plus
- Previous experience, internships, or a strong interest in the travel, hospitality, or luxury service industry
- Positive, proactive, and client-focused, with a strong willingness to learn
- Motivated, polished, and eager to grow professionally within a high-performance, international environment
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We Offer
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- A competitive starting salary, based on experience, plus performance-based incentives
- Company-provided MacBook and iPhone
- An excellent opportunity to begin a career within a leading international B2B luxury travel brand
- A dynamic, multicultural team of experienced travel professionals
- An inspiring work environment in the heart of London
- Ongoing learning, training, and exposure to exceptional client experiences
- Clear opportunities for professional growth and long-term career development
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Location Requirement
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Candidates must already reside in London or the surrounding area. Please do not apply if this requirement is not met.
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