Airport Product Support Engineer (Associate)

Deerfoot IT Resources Limited is seeking an Associate Product Support Engineer at Heathrow for a 12-month contract. You will support auto bag drop units, check-in kiosks, biometric pods and related cloud/network infrastructure, with a mix of remote diagnosis and hands-on maintenance.

The role covers 365-day rosters with day and night shifts. You will triage incidents, analyze logs, provide customer updates, and create training material for customers and colleagues.

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