Integrated Care Clinician (Paramedic) – Cardiff

Band 6 post in Integrated Care, the urgent out-of-hours and remote care service run by Welsh Ambulance Services University NHS Trust for people across Wales. Triage and assessment paramedics advise callers by telephone on the most appropriate intervention, acting autonomously within agreed guidelines and protocols. The role is non-hands-on and non-patient-facing, with a rotating shift pattern that includes nights and weekends. Registration as a paramedic or nurse is required, and the proposed start date is February 2027.

What the job involves

• Undertake telephone triage assessments of patients efficiently
• Advise the most appropriate intervention using best clinical practice
• Work autonomously, assessing and advising callers within agreed guidelines
• Follow Trust policy, protocols and guidelines
• Assess a broad range of patients, from minor ailments and injuries to complex and urgent conditions
• Work as part of a multi-disciplinary team alongside GPs, pharmacists and mental health practitioners
• Develop remote clinical decision-making skills

What’s required

Qualifications

• Evidence of regular update training and continuous personal and professional development as required by the regulator

Registration & licences

• NMC registration as an adult or child nurse, or HCPC registration as a paramedic

Experience

• Relevant nursing practice in front-line, acute or chronic care, or telephone-based triage, if registered as a nurse
• Demonstrable post-registration experience as a paramedic in front-line services, if registered as a paramedic

Skills & knowledge

• Strong listening and communication skills
• Sound clinical decision-making
• High levels of current clinical knowledge
• Ability to work on own initiative without direct supervision
• Collaborative team working
• Computer literacy

Other

• Flexible approach to work, including a rotating shift system with nights and weekends
• Good self-management, including time keeping and being a self-starter
• Demonstrate the Trust values and behaviours

Nice to have

• Ability to speak Welsh or Welsh language level 1 skills

What’s offered

• Supportive work-life balance policies
• Comprehensive CPD programme
• Health and wellbeing support services
• Learn remote clinical decision-making skills
• Start at the bottom of the band, with a higher start possible for relevant experience

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