Customer Experience & Maintenance Coordinator

Company: Franke Group
Apply for the Customer Experience & Maintenance Coordinator
Location: St Albans
Job Description:

Franke Coffee Systems UK is seeking a Customer Experience Coordinator in St Albans to manage customer interactions, resolve queries, and coordinate internal teams for timely issue resolution.

The role blends customer service with planned maintenance responsibilities, handling email, portal tickets, and calls while supporting account managers and engineers. Hybrid working options apply after probation.

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Posted: October 31st, 2026