Ecommerce Customer Service Specialist — Design & Home

Company: University of the Arts London
Apply for the Ecommerce Customer Service Specialist — Design & Home
Location: London
Job Description:

twentytwentyone is seeking a customer-focused team member to join its ecommerce operation in London. You will handle inquiries via email, telephone and web chat; process web orders and manage deliveries, installations, click-and-collect and returns; liaise with colleagues, suppliers and delivery partners to ensure a smooth customer journey.

On-site role based at our showroom on River Street EC1R. The ideal candidate will have enthusiasm for design, excellent communication, strong organisational

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Posted: October 31st, 2026