Hybrid Leeds Service Delivery Leader: Drive Excellence

Company: Fruition Group
Apply for the Hybrid Leeds Service Delivery Leader: Drive Excellence
Location: Leeds
Job Description:

Fruition Group is seeking an experienced Service Delivery Manager in Leeds to lead high-performing support teams and drive service excellence within a fast-paced technology environment.

You will manage incidents, service requests and problem management, monitor performance with KPIs, and own major incidents through to resolution. The role focuses on continual service improvements, stakeholder collaboration and customer-focused delivery.

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Posted: October 30th, 2026