Remote Service Desk Engineer | Proactive IT Support

Sabio is seeking a passionate Service Desk Engineer in Glasgow to act as the first point of contact for clients and colleagues. You will resolve incidents, update clients on progress, and monitor systems to prevent issues before they arise.

The role emphasizes excellent communication, multilingual abilities, and a proactive approach to continuous improvement. Ideal candidates have experience in customer-facing environments, familiarity with ITSM tools, and relevant certifications.

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