Energy Experience Specialist: End-to-End Customer Advocate

E.ON Next Energy Ltd in Bolton is recruiting an Energy Specialist to own the customer journey end-to-end, delivering proactive service and clear, empathetic communication. This role focuses on resolving complex inquiries, driving customer satisfaction, and acting as the voice of the customer to improve processes.

The role operates in a flexible/hybrid setup with regular training, offering a clear development path from Foundation to Pro and Expert levels, with a structured progression and

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