Customer Insight Analyst: VoC, Data & CX

DiverseJobsMatter is seeking a Customer Insight Analyst to join the Customer Insights & Analytics team. You will turn customer feedback, research and data into actionable business insights to improve customer experience and inform strategic decisions.

You will work with Customer Experience, Product, Marketing and Data teams, using Qualtrics to identify trends, understand customer behaviour and present recommendations to senior stakeholders.

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