French-Speaking SaaS Customer Engagement Manager

SHL in the United Kingdom is seeking a French-speaking Customer Engagement Manager to ensure clients realize the value of SHL solutions through proactive engagement, strategic collaboration and measurable outcomes. You will drive adoption, build executive-level relationships and deliver ROI-focused insights.

You will onboard customers, conduct value reviews, monitor usage data, and collaborate with cross-functional teams to renew, upsell and reduce churn, all while maintaining a customer-first

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