Enterprise Account Management Team Lead

Company: Adyen
Apply for the Enterprise Account Management Team Lead
Location: London
Job Description:

  • We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our Unified Commerce customers
  • As a critical role in the continued success of our UK operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen
  • Drive commercial growth by providing advice and strategic consultation for your team members on best practices to increase share of wallet, upselling and cross selling, building strong relationships, and bringing valuable insights to your merchants
  • Set clear individual and team goals focused on revenue growth, report on performance and metrics at an executive level
  • Create an inspiring and collaborative environment with an open feedback culture, motivate team members and encourage creativity while understanding training needs
  • Provide coaching in areas as strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
  • Provide strategic and consultative advice to help influence and full-fill the global payments strategy of enterprise companies
  • Collaborate cross-functionally to communicate merchant needs and feedback, impacting Ayden’s product innovation and development, and delivering merchant projects
  • Serve as a thought leader and extensive source of knowledge for your colleagues in the account management team and other company departments
  • Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders

Benefits

  • Global exchange program
  • Weekly happy hour
  • Delicious healthy lunches
  • Phantom share package
  • Yearly trip to Amsterdam
  • Paid holidays
  • Work from home opportunities

You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levelsAn energetic self-starter with a proven commercial edge, entrepreneurial track record, partnership advisory focus and strong negotiation skillsCurious by nature and a builder at heart, you thrive working and iterating on net new products and featuresAn excellent communicator and team player with strong management skills and technical aptitudeExcited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environmentExperience in enterprise payments and financial services and/or working within a Retail, F&B or hospitality environment7+ years experience in account management, business development, consulting, or a related fieldFull professional proficiency in English3+ years experience in managing teams and building executive level enterprise relationships

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Posted: November 1st, 2026