Senior Customer Experience & Insight Lead (Hybrid)

Company: Love Charity Jobs
Apply for the Senior Customer Experience & Insight Lead (Hybrid)
Location: Leeds
Job Description:

Love Charity Jobs is recruiting a senior Customer Experience Manager for Habinteg in Leeds. You will provide strategic and operational leadership for Customer Services, Customer Experience, Customer Insight, Complaints and Tenant Engagement, shaping service delivery and continuous improvement through tenant feedback and data.

As a Leadership Team member, you will direct high-performing teams, manage budgets and build strong relationships with tenants, board members and regulators, ensuring

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Posted: October 31st, 2026