Senior Customer Service Lead — Global Process Optimisation

Johnson & Johnson in Maidenhead, UK is seeking a Senior Customer Service Executive to join our team responsible for frontline customer support, order processing, pricing queries and audits under SOX compliance. This role requires proactive problem solving, strong stakeholder management, and close collaboration with cross-functional teams.

You will manage customer orders via multiple channels, support wholesalers, and ensure timely, accurate deliveries while maintaining high service standards.

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