Middlesbrough Borough Council is seeking a Customer Advice and Support Worker to join its Front Door Team, delivering face-to-face support at drop-ins, handling telephone and email inquiries, and triaging initial cases across homelessness, housing and domestic abuse. This role operates on a rota across multiple locations in a blended working pattern.
A formal social work qualification is not required, and the successful candidate will support information gathering, appointments, interpreters,
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