Infrastructure Project Manager – 11910SRP

Overview

In this role you will own a portfolio of infrastructure delivery and service-improvement initiatives within a banking environment. You will operate at the intersection of infrastructure, service operations and operational resilience to strengthen the technology estate and reduce risk. You’ll work with technical SMEs, Product Owners and service management to drive delivery, governance and reporting across multiple projects. The opportunity offers exposure to networks, platforms, storage and data centres while contributing to stability and efficiency. This role appeals to experienced project managers who value hands-on delivery and credible stakeholder engagement in a complex, regulated sector

Responsibilities

• Deliver infrastructure projects across network, platform, storage and data centre environments
• Drive continuous service improvements in infrastructure and service operations
• Coordinate remediation of infrastructure risks and end-of-life issues
• Support platform upgrades, new functionality and cost optimisation
• Oversee technical delivery activities such as builds, deployments and service enhancements
• Establish project governance, plans, milestones, dependencies and reporting
• Collaborate with SMEs, Product Owners and Service Management to meet commitments
• Manage stakeholder expectations and progress within a BAU context
• Support structured mitigation to accelerate risk resolution

Key requirements

• Around 10 years’ PM experience in complex IT or financial services
• Strong infrastructure background (networks, platforms, storage, data centres, or related operations)
• Proven track record delivering technical infrastructure projects and service improvements
• Experience in portfolio, programme or project delivery
• Governance, planning, reporting, risk management and delivery control capabilities
• Good understanding of IT Service Management and service operations
• Experience with ServiceNow, ITM, infrastructure builds/deployments and platform upgrades
• Structured, traditional project management approach with waterfall experience
• Excellent stakeholder management and credibility with technical SMEs and executives

• stakeholder management
• credibility with technical teams
• clear and effective communication
• ServiceNow
• ITM
• infrastructure builds and deployments

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