Key Account Manager

Company: Hays
Apply for the Key Account Manager
Location: Newcastle upon Tyne
Job Description:

Overview

In this role you will build and nurture a credible, consultative relationships-led sales approach to grow a territorial portfolio. You’ll balance managing existing customers with winning new business across largely untapped markets, shaping growth strategy and feeding market insights into the business. It’s a home-based position with travel, offering autonomy, credibility, and a clear path to sustainable, long-term impact. You’ll collaborate with an established team as you expand across the UK.

Pay / Benefits

  • Company car
  • Pension
  • 25 days’ holiday + Bank Holidays
  • Home-based working
  • Laptop and mobile phone
  • Annual bonus

Responsibilities

  • Own and develop your territory to identify growth opportunities
  • Grow and manage an existing customer portfolio
  • Build long-term relationships and expand business within accounts
  • Develop new customers and markets through strategic prospecting
  • Provide consultative, solutions-led support and understand customer needs
  • Monitor market trends and competitor activity
  • Maintain accurate CRM data and collaborate across the business
  • Support commercial and marketing initiatives and attend events

Key requirements

  • Proven background in B2B sales, account management or business development
  • Ability to build credible customer relationships
  • Patient, consultative approach to winning new business
  • Ability to manage existing accounts while creating new opportunities
  • Comfort with prospecting in new markets
  • Strong negotiation and communication skills
  • Autonomous, territory-led work style
  • Comfort travelling to meet customers and using CRM effectively
  • Relationship-building
  • Patience
  • Commercial mindset
  • CRM systems proficiency
  • Negotiation
  • Strategic prospecting

…

Posted: November 1st, 2026