Licensing Support & Customer Care Advisor – Hybrid

Colchester City Council is seeking a Contact and Support Advisor for Planning, Licensing and Food Safety. The role focuses on responding to licensing enquiries via phone, email, in person and online, while progressing applications and maintaining records.

Working in a busy call centre, you will follow policies and ensure accurate processing, with a commitment to high-quality customer service. 37 hours weekly, on-site in Colchester.

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