Domestic Services Team Leader

Overview

In this Facilities role, you will lead and coordinate domestic and facilities services across eight hospitals, ensuring clean, safe environments and compliant operations. You’ll act as a hub for site queries, liaise with external organisations, and provide subject matter support for technical services. The role involves travel between sites and requires strong teamwork in a high‑pressure environment. You’ll work to improve service delivery and patient experience in a compassionate mental health setting. This is a chance to contribute to a growing facilities team and develop professionally within the NHS.

Pay / Benefits

• 27 days annual leave plus bank holidays
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card discount

Responsibilities

• Deliver high‑quality facilities and domestic services across multiple sites with timely responses to ad‑hoc issues
• Maintain effective communication systems for staff, contractors and service users on facilities matters
• Provide day‑to‑day leadership and operational control to develop and sustain facilities services to meet patient expectations
• Coordinate with external organisations and act as a point of contact for site queries
• Travel between sites to oversee operations and ensure compliance and quality
• Support staff development and promote a clean, safe environment for patients, visitors and staff
• Assist in providing subject matter expertise for specific technical services across localities

Key requirements

• Knowledge of managing teams
• Experience of working within a cleaning or domestic environment
• Ability to chair meetings and ensure actions are met
• IOSHH Trained or equivalent
• Word and Excel knowledge
• Knowledge of PLACE and hazard identification
• MS Word and Excel working knowledge
• Disclosure and Barring Service check required
• Current UK professional registration required
• Desirable: PowerPoint, Teams

• team leadership
• initiative
• effective communication
• IOSHH or equivalent health and safety training
• MS Word and Excel
• PLACE knowledge

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