Business Process Analyst

Overview

In this role you will join Bristol’s Adult Social Care Service Improvement & Business Management Unit to help understand how services perform and where to improve. You’ll work with a multidisciplinary team to map and redesign processes, analyze issues, and implement better ways of working that drive measurable service improvements. You’ll connect evidence, insight and improvement to support planning, governance and data-informed decision-making. This is a chance to shape a central improvement function within Adult Social Care and contribute to better outcomes for Bristol residents.

Pay / Benefits

• hybrid working available
• flexible working and flexitime
• Local Government Pension scheme
• generous annual leave
• supportive environment

Responsibilities

• Provide analytical capacity within the new team to understand performance and identify where change makes the greatest difference
• Apply business analysis techniques to understand services and user needs
• Map and redesign processes to improve ways of working
• Analyze operational issues and support the design and implementation of improvements
• Collaborate with improvement colleagues and services to turn evidence into practical improvements

Key requirements

• Experience as a Business Analyst or similar role in a change or transformation environment
• Ability to analyze and improve business processes to achieve measurable service improvements
• Strong facilitation, communication and stakeholder engagement skills
• Confident problem solver with strong analytical abilities
• Ability to manage priorities and work independently to deadlines
• Commitment to collaborative working, inclusion and continuous improvement

• facilitation
• communication
• stakeholder engagement
• business analysis techniques
• process mapping
• data-informed decision-making

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