Overview
As CTO, you will shape strategic engagement with C-suite stakeholders to identify opportunities where SCC can deliver IT transformation. You’ll partner with Sales to align on account plans, qualifications, and pursuit strategies, positioning SCC credibly as a trusted advisor. You’ll influence customer requirements and market positioning while guiding the pre-sales effort toward winning opportunities. This role sits at the intersection of business insight and technology credibility, driving growth through strategic relationships.
Pay / Benefits
- hybrid working
- 2 paid-for volunteering days
- competitive base salary plus broad company benefits
- career development and lifelong learning opportunities
- inclusion and equal opportunities
- office in Birmingham
Responsibilities
- Collaborate with Sales to set a measurable strategy for engaging senior decision-makers and budget holders
- Support Account Manager/BDE in qualifying opportunities to ensure the right fit for SCC
- Use account planning and targeted outreach to engage new stakeholders and demonstrate SCC capability
- Develop a qualified view of the customer, updating account plans with opportunity values, risks, and dates
- Build trusted relationships with C-suite stakeholders, uncovering needs and shaping requirements
- Introduce wider SCC specialists to advance conversations toward opportunity closure
- Nurture relationships for potential expansion and ongoing value delivery
- Provide due diligence insights on opportunities and flag unlikely wins with rationale
- Feed back customer reception of SCC services to inform proposition improvements
- Keep CRM up to date with key conversations and relationship data
Key requirements
- Good active listening skills and ability to translate business context into opportunity
- Ability to rapidly establish trust with stakeholders and read intent for SCC
- Collaborative work style to enable quick action and clear communication
- In-depth knowledge of the IT Services market and business challenges
- Strategic thinker with continuous learning mindset
- Self-motivated with experience adapting to different customer personalities
- Ability to assess when to walk away from unstructured engagement and protect opportunities
- Authority in discussions without compromising respect or trust
- Active listening
- relationship-building
- collaboration
- Knowledge of the IT Services market
- ability to translate business needs into opportunities
- stakeholder engagement at C-suite level
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