Part-Time Incident Advisor — Calm, Clear Customer Support

RAC is seeking a part-time Incident Advisor to join the DAFaid Control Centre at Bescot, Walsall. You’ll handle calls, coordinate support and ensure members receive a clear, helpful and professional service.

Shifts include 14:00–18:00, 16:00–20:00, or 4 on 4 off with 17:00–22:00. You’ll need a confident telephone manner, experience in a contact centre, and the ability to manage workloads and meet deadlines.

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