Infrastructure Business Analyst

Overview

As a Senior Business Analyst in infrastructure, you will drive technology modernization and infrastructure transformation programs within a large enterprise. You collaborate with architects, engineers, and senior stakeholders to ensure technology outcomes align with business goals. You will shape requirements, facilitate workshops, and support delivery across complex environments. This role offers impact at scale, leveraging your expertise to reduce technical debt and enable secure, compliant transformations.

Responsibilities

• Capture and document business and technical requirements, user stories, and acceptance criteria
• Facilitate workshops and stakeholder engagement sessions
• Collaborate with architects, engineers, project teams and senior stakeholders
• Support prioritisation, sprint planning, delivery roadmaps and governance processes
• Produce high-quality BA artefacts including process maps, use cases, and business process documentation
• Assist in technology transformation initiatives and infrastructure modernisation efforts

Key requirements

• Security Clearance or eligible to obtain Security Clearance
• Significant BA experience in large, complex enterprise environments
• Experience delivering infrastructure, cloud or technology transformation programmes
• Strong understanding of Agile delivery, SDLC and change lifecycles
• Experience supporting prioritisation, sprint planning, roadmaps and governance
• Excellent stakeholder management and communication across technical and non-technical audiences
• Experience producing BA artefacts like process maps, use cases, documentation
• BCS, ISEB, IIBA or equivalent certification desirable
• Experience in regulated environments beneficial
• Proficiency with infrastructure and cloud domains (Azure, networks, datacentres, storage, virtualization, IAM)
• Experience with BPMN, data analysis, data migration and systems integration
• Tools: Jira, Confluence, Azure DevOps

• Stakeholder management
• Facilitation and communication
• Collaborative working style
• Microsoft Azure
• Cloud Adoption
• Hybrid infrastructure

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