Overview
In this role you prepare to run one of Grosvenor’s premier UK venues, stepping into a leadership position with real ownership and influence. You’ll shape culture, develop people, and drive revenue and guest experience across a high-volume venue. The program includes hands-on induction across multiple sites to build confidence and capability. You’ll join a fast-paced, values-driven environment where autonomy and mentoring fuel your progression.
Pay / Benefits
- competitive GM-level salary
- bonus potential up to 60%
- car allowance
- private medical
- additional benefits
Responsibilities
- Lead venue performance from gaming floor to bar and back of house
- Use data and insight to drive revenue, visitation, and margin growth
- Coach and develop venue managers into future leaders
- Uphold player protection and regulatory compliance
- Create a culture where guests feel valued and teams feel they belong
Key requirements
- Experience leading large teams in high-volume, customer-led settings
- Commercial mindset with confidence in data and P&L management
- Resilience, decisive judgment in regulated environments
- Proven ability to develop others and foster a positive culture
- Ability to work a mix of daytime and evening shifts, including weekends
- Natural customer focus and people-centered approach
- leadership
- communication
- resilience
- data analytics
- P&L management
- regulatory/compliance knowledge
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