Customer Experience Consultant – Retail Banking (Guildford)

Santander in Guildford is seeking a Customer Experience Consultant to join our Retail Banking team. The role covers a 35-hour week on a rota basis from 8am to 6pm, Monday to Saturday, focusing on delivering a digital-first customer experience in-branch and by phone.

You’ll listen, resolve, and build relationships across everyday banking needs. You’ll thrive in a multi-skilled, close-knit team, adapting to varied tasks while upholding strong risk awareness and proactive customer service.

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