Customer Service Assistant

Our client is looking for a Customer Service Assistant to join their team and play a key role in delivering an exceptional experience to customers across their global markets.

This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships, solving problems and working collaboratively in a fast-paced environment.

Customer Service Assistant

6-month FTC

£14ph

Monday– Thursday 7:30am-4:30pm Friday 7:30am-12:30pm (37 hour week)

Wembley, London

Customer Service Assistant

Job Description

• Acting as a first point of contact for customers and supporting the smooth processing of orders.
• Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system.
• Contacting customers where clarification is required and resolving queries relating to orders, products or services
• Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required.

Essential Experience/Skills/Qualifications

• 1–2 years’ previous customer service experience, preferably within a commercial, technical or manufacturing environment.
• Strong communication and interpersonal skills.
• Excellent attention to detail, particularly when processing customer orders and specifications.

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