Customer Experience Team Lead – Repairs & Service

Norwich City Service Limited (NCSL) is recruiting a Customer Experience Supervisor to lead the team delivering high-quality customer service across repairs for housing and non-housing properties in Norwich. The role requires strong organisation, resilience, and collaboration with internal teams and external partners.

You will work to maintain compliance, support frontline colleagues, and ensure KPI targets are met while providing clear reports and managing workloads with minimal supervision.

#J-18808-Ljbffr…