Hybrid 1st Line IT Support Engineer | Service Desk

Hampshire Hospitals NHS Foundation Trust is seeking a 1st Line IT Support professional to deliver exceptional first-line assistance to 6,000+ users. The role, based at Basingstoke Hospital, will involve resolving issues remotely or in person, maintaining SLA/OLA targets, and continuous skills development within a fast-changing IT environment.

You will work as part of a nine-person team, supported by IT teams for escalations, with a focus on customer service, accuracy, and calm problem-solving

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