Company: Egis
Location: Manchester
Job Description:
Egis in Manchester is seeking a Contact Centre Manager to lead the Customer Service Team, ensure efficient service delivery and maintain strong client relations. You will use operational data to drive improvements and meet contractual KPIs.
The role emphasizes workforce planning, performance management and collaboration with the management team, offering exposure to high-profile UK projects and a clear path for career progression.
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Posted: August 9th, 2026