Product Care Advisor: Expert Customer Support & Diagnostics

CareCo HQ in Braintree is seeking a Product Care Advisor to deliver outstanding customer service for our mobility products. You will handle inbound and outbound calls, emails, live chats and video chats with empathy and professionalism.

Full training will be provided; you’ll troubleshoot issues, arrange engineering visits, process refunds and returns, and liaise with other teams to resolve queries. 40-hour week with rotational shifts and generous benefits.

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