24/7 Contact Officer – Emergency Call Handler

Devon & Cornwall Police is recruiting for Contact Officers to join the Contact Resolution Centres in Plymouth and Exeter. You will be the first point of contact for the public, handling emergency and non-emergency calls with professionalism and empathy.

You will gather vital information quickly, provide reassurance, and help determine appropriate responses in a fast-paced environment. The role requires resilience, strong communication skills, and the ability to work both within a team and

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