Hybrid ICT Support Analyst – Frontline Tech & Service

Company: Lancashire County Council
Apply for the Hybrid ICT Support Analyst – Frontline Tech & Service
Location: Preston
Job Description:

Lancashire County Council is seeking an ICT Support Analyst to join the Digital User Experience Service in Preston. This frontline role provides technical support across digital channels and helps users access council services, working with a supportive team to resolve a wide range of queries.

You will diagnose hardware and software issues, log incidents using ITSM, configure devices securely and follow ITIL processes.

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Posted: November 4th, 2026