Empathetic Debt Recovery Specialist for Vulnerable Customers

Company: Funding Circle Ltd.
Apply for the Empathetic Debt Recovery Specialist for Vulnerable Customers
Location: London
Job Description:

Funding Circle Ltd. is seeking a compassionate Vulnerable Customer Account Manager to support customers through debt recovery and collections. You willEngage with individuals with sensitivity, set up affordable payment plans, and provide clear guidance in plain language, while connecting them with external support when needed.

You’ll work in a hybrid London environment, balancing compliance, empathy, and the use of AI tools to streamline daily tasks and deliver high-quality outcomes.

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Posted: October 29th, 2026