Quality Assurance Lead – Scientific Testing & Anti-Doping Laboratory

Overview

In this on-site role at the Fordham laboratory, you will lead quality across the business and act as a trusted partner to scientific and operational teams. You’ll strengthen the Quality Management System and drive accreditation, compliance, and continuous improvement across diverse processes. You’ll challenge existing practices, manage risk proportionately, and lead audits, CAPA, and change control to deliver lasting improvements. Your work will shape quality culture and leverage digital tools to simplify processes and enable better decision-making. This is an opportunity to influence performance across multiple disciplines in a mission-driven scientific environment.

Responsibilities

• Lead quality across the business and provide expert guidance on accreditation, compliance, risk, and continuous improvement
• Own and strengthen the Quality Management System to remain effective and compliant
• Drive accreditation activities and support ISO 17025 compliance, deputising for the ISO 17025 Quality Manager as needed
• Lead audits, root cause investigations, non-conformances, corrective actions, risk assessments and change control
• Collaborate with teams to resolve quality issues and balance compliance with operational needs
• Lead improvement initiatives and help develop the electronic Quality Management System (eQMS) and SharePoint-based solutions
• Coordinate accreditation activities with internal teams and external bodies to achieve successful outcomes
• Develop capability by coaching colleagues and embedding a positive quality culture

Key requirements

• Extensive experience managing or leading a Quality Management System within an ISO/IEC 17025-accredited laboratory
• Strong understanding of accreditation requirements and translating them into practical processes
• Experience leading audits, root cause analysis, CAPA, risk assessments, and change control
• Ability to assess quality risks, prioritise improvements with meaningful impact
• Experience improving quality systems and digital tools such as eQMS or SharePoint
• Strong project management and organisational skills for cross-team coordination
• Excellent communication and influencing skills to challenge constructively and gain buy-in

• Problem-solving orientation
• Relationship-building and credibility
• Adaptability across diverse disciplines and priorities
• ISO/IEC 17025 knowledge
• Quality Management System (QMS) management
• Audits and investigations

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