Client Services Manager — ITIL/SIAM & SLA Delivery

Company: NEC Software Solutions
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Job Description:

NECSWS is seeking a Client Services Manager to lead service setup and transition to operations, then manage contracted services for key client accounts. You will collaborate with internal teams and client stakeholders to ensure services meet SLAs and contractual requirements, acting as the single point of contact for escalations.

The role involves communicating effectively at senior levels, developing account plans, and driving service improvements, while travelling to client sites as needed.

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Posted: November 3rd, 2026