Customer Service Manager

Company: Fawkes & Reece London
Apply for the Customer Service Manager
Location: Great Blakenham
Job Description:

I am working with 1 of the UK’s largest Housing Developers who are currently looking to recruit for a Customer Service Manager for their Teams

I am looking for someone who either come from a trades or site background that has experience with New Build Aftercare

Site Locations: Ipswich, Bury St Edmunds, Ely, Felixstow & the surrounding areas

Day to day duties:

  • Attending appointments in finished property’s
  • Diagnosing issues within customers property’s
  • Booking in sub contractors to carry out works
  • Ensuring that you deliver 5* customer service on all levels
  • Monitoring operative works
  • Defect & Warranty Management

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Posted: November 4th, 2026