Customer Feedback & Complaints Apprentice: Start in CX

Town and Country Housing is offering a Customer Feedback and Information Apprentice role within our Customer Experience Team in the UK. You will gain hands-on experience through a structured apprenticeship, focusing on complaint handling, investigation, customer communication and service improvement.

You will work with the Customer Feedback and Information Officer to ensure residents’ voices are heard and acted upon, delivering fair, compliant customer service that supports a respectful and

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