Retail Security Officer – Calm, Customer-Driven & Secure

Mitie is recruiting a Retail Security Officer for M&S in Carlisle. The role focuses on creating a safe, welcoming and secure environment for customers and staff, with a strong emphasis on customer service and professional conduct.

You’ll be a visible presence in-store, respond to incidents, help prevent loss and use store technology to support operations. A proactive mindset and calm demeanour under pressure are essential as is a strong team ethic.

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