Customer Service Administrator

Administrator

• Monday–Friday, 9am–5pm + bonus
• Bonus scheme
• Team events and incentive
• Full training provided

We have a fantastic opportunity for a Customer Service or Administration professional to join one of our long-standing clients in Ilkeston. This is a great opportunity to join a friendly and supportive team within a professional working environment, with full training provided.

The Role:

• Managing customer enquiries via phone and email
• Processing customer orders accurately and efficiently
• Providing a high level of customer service
• Updating internal systems and databases
• Handling general administrative tasks
• Liaising with internal departments and third-party organisations
• Following up on orders and resolving any issues

The Candidate:

• Experience in customer service, administration or a similar role
• A confident communicator with excellent interpersonal skills
• IT literate with good knowledge of Microsoft Office
• Oganised, reliable and detail-oriented
• A friendly and professional manner with a good telephone manner

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