We are working with a prestigious, dynamic and forward-thinking property firm to appoint an experienced TA and Administrator to join a busy and successful team.This is a varied and hands-on role supporting the smooth running of the lettings operation. You’ll play an important part in ensuring landlords, tenants and applicants receive a professional, efficient and consistently high level of service.
The role
You’ll be responsible for coordinating the lettings process from initial landlord onboarding and compliance through to marketing and preparation for move-in. Working closely with colleagues, clients and external suppliers, you’ll ensure properties are accurately presented, documentation is complete and processes are followed correctly.
- Coordinating landlord onboarding, paperwork and compliance checks prior to marketing.
- Creating and maintaining accurate property records and details on internal systems.
- Ensuring properties meet relevant compliance, AML and legislative requirements.
- Liaising with property management and deal progression teams to ensure all documentation is in place ahead of move-in.
- Supporting internal and external audit preparation.
- Preparing market appraisal and remarketing documentation.
- Coordinating photography, floorplans, EPCs and other property marketing requirements.
- Producing professional property brochures and marketing materials.
- Supporting rental evaluations and preparing properties for remarketing.
- Handling incoming calls and enquiries professionally and efficiently.
- Providing timely feedback to landlords, tenants and applicants following viewings.
- Delivering excellent client and applicant care in line with company procedures.
- Processing invoices and coordinating payments.
- Organising meetings, calls and meeting rooms.
- Recording and submitting expenses as required.
About you
- We’re looking for someone who is organised, proactive and comfortable working in a fast-paced environment. You’ll have excellent attention to detail and be confident managing multiple priorities while maintaining a high standard of customer service.
- Ideally, you’ll have:
- At least one year’s experience in an administrative role.
- Excellent written and verbal communication skills.
- Strong organisational and prioritisation abilities.
- Excellent attention to detail and accuracy.
- A professional and confident telephone manner.
- Confidence communicating with clients and customers both face-to-face and by phone.
- The ability to work independently while contributing positively to a wider team.
- Previous experience within lettings, estate agency, property or sales administration would be advantageous.
What you’ll bring
You’ll be someone who enjoys working with people, takes ownership of their workload and is committed to delivering results. You’ll be able to adapt to changing priorities, follow processes carefully and remain calm and professional in a busy environment. In return, you’ll have the opportunity to join an established property organisation where collaboration, high standards, professional development and excellent customer service are genuinely valued.
Renowned Global Property Firm – Team Assistant and Administrator Central London
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