Argento is one of the UK and Irelands leading fashion jewellers. With over 20 years experience, we know whatweretalking about when it comes to jewellery! The first Argento store opened in Belfast in 1997that has grown to have more than 25storesthroughout the UK and Ireland and a thriving website that offers worldwide delivery.
We aim to provide jewellery for all occasions, at affordable prices that allow you to treat yourself or a loved one.We are proud to stock globally renowned jewellery & watch brands,includingPandora, Nomination, Olivia Burton, Swarovski as well as our own home-grown brands including Argento, Storie, August Woods,Over & Overand Karma. Get ready to discovera whole worldof jewellery and watches to fill your jewellery box with joy!
We are currently recruiting an enthusiastic and dedicated Temporary Supervisor who can inspire and lead the team to deliver a great customer experience and deliver results for our Argento Belfastfor a period of six months.
Job title: StoreSupervisor
Location:Argento, 7-11 Royal Avenue, Belfast, BT1 1FB
Contract:40 hours Per Week, Temporary Contract for 6 months(varied shift including Weekdays, evening and weekend shifts)
Salary:£26,832 per annum +achievable performance target bonus
BENEFITS
Generous employee discount on all Argento product
Auto-enrolment pension scheme
Excellent training programmes including brand training
Fantastic incentives throughout the year
Fantastic opportunities to progress within the Company
JOB SUMMARY
Reporting to the Store Manager, the Supervisor will assist in leading and inspiring the team to sell; providing the highest level of service to the customer in a luxurious environment. Aligning with the Store Manager, to deliver expected excellence in store performance, store operations, and achieving our business goals.
You may be required to become a keyholder, which full training will be provided for.At Argento we strive to offer our customers the latest fashion and trends, as such successful candidates will be trained on ear piercing duties a service which is widely available in most Argento stores and immensely popular with our customers!
Responsibilities include:
Acting as role model for the team as an ambassador for the brand at all times
Assistwith coaching and motivating the team to achieve store targets; driving sales and footfall
Optimise sales through effective customer service and selling techniques
Providing exceptional customer services at all times, optimising sales through effective customer service and selling techniques
Keyholder responsibilities, including opening and closing store, cashingupand taking offtills, checking floats, completing safe drops, checking all systems are operational.
Review staffing rotas to ensure that staffing levels in all areas can meet expected service levels
Deal with customer concerns in a professional, calm, efficient and helpful manner
Supporting the Store Manager with the day to day running of the store
Ensure deliveries, stock transfers and administration are completed within company
Plan and implement shop merchandising,layoutand customer traffic flowso as tomaximise sales, customer satisfaction, appearance,imageand ergonomics for customers
Plan,prepand manage stock takes and launch of sale
Manage and motivate staff, train and develop staff according to company policies and procedures
Promote a culture of development acting as a role model and coaching and developing the team to maximise individual potential
Help and support the team to achieve andmaintainthe required standard of conduct and job performance, following the company performance management procedures where necessary
Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed
THE INDIVIDUAL
Day to day, you will be working with the Manager in supporting,coachingand motivating the team to achieve the stores targets,identifyingand maximising on opportunities, whilst setting the example in exemplary ARGENTO customer service.? ?You will be expected to have a strong retail floor presence, educating and influencing the store, so enjoying this environment is vital.??You will be trained thoroughly to becomeaARGENTO product expert and with the support from your Manager and Area Manager.
An ideal candidate will have:
Previousretail supervisor experience is essential
Minimum of 2 GCSE’s (or equivalent) Grade C or above in English and Maths
Passionate about jewellery and customer service
Strong communicationskills
Experience in the use of Microsoft office packages
Proven experience in driving sales and profitability
Adaptable and flexible attitude
Sound judgement with confident decision-making
Understanding of store targets and the drivers behind them
A positive, can-do attitude with an enthusiasm for Argento product & core values
A well-presented appearance, and a passion for customer care and sales
Desirable:
5 GCSEs (or equivalent) including Maths and English Grade C or above
Previousretail experience in a luxury retail environment
Experience in EPOS systems
If you are looking for a new challenge and you thrive on inspiring a high performing team to beat their targets and provide world-class service, thenwe’dlove to have you join us.
To Apply:Please submit a copy of your CV and Cover Letter tofor consideration, detailing how you meet the criteria before the closing date.
Closing Date: Wednesday, 11thNovember 2026 at 1200PM
Applicationssubmittedfollowing the closing date will not be considered.
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