MainPurposeofthejob: LettingsOfficer
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.ToprovideaneffectivelettingsserviceforpropertiesmanagedbyLewishamCouncil,ensuringpropertiesareadvertisedandletwithintargettimessetandthatallstatutoryrequirementsarecompliedwith.Workcloselywithinternalandexternalpartnerstoensureahighquality,efficientandeffectivelettingsservicewithminimumofturnaroundtimeSummaryofResponsibilitiesandPersonalDuties: LettingsOfficerThisjobdescriptionisnottoberegardedasexclusiveorexhaustive.Itisintendedasanoutlineindicationoftheareasofactivityandwillbeamendedinthelightofthechangingneedsoftheorganisation.1.Terminatetenancieseachweekinlinewithprocedures.Anticipatevoidswhereverpossible.2.Placeaccurateandgoodqualityadvertsforavailablepropertieseachweekwithinthedeadlinesprovided.3.Coordinatematchestopropertiesandarrangeviewingsassoonasthepropertyissafetoview.4.Preparesignuppacksandensurefobsandkeysareavailable.5.Carryoutofficesign-ups,ensuringthesetakeplaceattheearliestopportunityandwithintimelinessetoutinourpoliciestominimiserentlossandvoidtime.6.SetuptenanciesandinputdataforCOREreportingwithin48hoursofthesignup.Ensureinformationisaccurateandanyvulnerabilitiesarerecorded.7.MaintaincomprehensiveanduptodaterecordsofvoidprogressandtenanciesontheHousingManagementSystem.8.Updatethechoice-basedlettingssystem.9.Providegoodqualityresponsestoallenquiresandcomplaints.10.WorkcollaborativelywithothermembersoftheHousingandCommunitiesteamandkeystakeholderstoensureanexcellentserviceisprovidedtoresidents.11.WorkwiththeVoidsRepairTeamtoensurepropertiesareletwithinthetargetrelettimes.12.Maintainexcellentcustomerserviceinallareasofwork13.Takeresponsibilityforownlearninganddevelopment14.ComplywithallLewishamcouncilpolicies,includingcontractualstandingorders,financialregulationsandallHRpoliciesandproceduresincludingHealth&SafetyandEquality&DiversityTocarryoutthedutiesofthepostwithdueregardtotheCouncilsrelevantcodesandprocedures.AllemployeesarerequiredtoparticipateinAppraisalandPerformanceManagementprocessesandtoundertakeappropriatetraininganddevelopment,includingmandatoryinductiontraining,identifiedtoenhancetheirwork.Undertakeotherduties,commensuratewiththegrade,asmayreasonablyberequired. xwwtmva Considerationwillbegiventorestructuringthedutiesofthispostforadisabledpostholder. LettingsOfficer…