Customer Services Change Portfolio Lead

Specsavers in Fareham is seeking a Customer Services Change Portfolio Manager to shape how change is prioritized, delivered and embedded across Customer Services. You will turn strategic priorities into a practical, auditable road map and lead a team to realise lasting benefits for customers and colleagues.

You’ll own the change portfolio, balance priorities, capacity and risks, and work with Operations, Planning & MI, L&D, Technology and suppliers to land change successfully and drive value.

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